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Adding Users

In this guide, you will learn how to create new user accounts, send activation links, and manage login credentials in ThingsBoard.

Step 1: Create a New User​

  1. Select Users from the left-hand navigation menu.
  2. Click the "+" (Plus) button on the right side of the screen.

Users list in ThingsBoard with the plus button in the top-right corner for creating a new user

  1. Enter the required information about the user.
  2. At the bottom, locate the Activation method section. You have two options for inviting the user to ThingsBoard (this can also be done later):
    • Display activation link: Generates a link that you can manually copy and send to the user yourself.
    • Send activation mail: Sends an automated email directly from ThingsBoard containing the activation link.

Add user dialog's User details step with email, name, phone fields, and the Activation method selector

  1. Next, click on Owner and groups at the top right.
  2. Select the Customer and the User Group the user will belong to.

    Reminder: The assigned group determines which dashboards and devices the user will be able to see, as well as their specific permissions.

Add user dialog's Owner and groups step with the customer selected and the entity group list open

  1. Finally, click Add.

You have successfully created a new user!

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Need to manage user access? See User Management to learn how to create groups, assign roles, and control access to specific devices or dashboards.

Step 2: Invite or Activate a User​

If you skipped the activation step during creation, or if you need to resend the invite so the user can log in and create a password, do the following:

  1. Click on the specific user from your Users list.
  2. In the Details tab, choose one of the following actions:
    • Resend activation: Automatically sends an email with the activation link to the user.
    • Display activation link: Displays a URL that you can manually copy and send to the user. Once they click this link, they will be prompted to create their new password.

User details panel with the Display activation link and Resend activation buttons in the Details tab

How to Change Your Password​

  1. Click on the three dots next to your user icon in the top right corner.
  2. Select Account from the drop-down menu.

Home screen with the top-right user menu open, offering Account and Logout options

  1. You will be directed to the Profile tab, where you can also update your general account information.
  2. To change your password, switch to the Security tab.
  3. Enter your current password, followed by your new password.
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If you received a temporary password via email, please enter it in the current password field.

Account Security tab with Change Password fields for current and new passwords, next to the password requirements